Refunds & Cancellation Policy
Last updated: September 21, 2025
We want you to be completely satisfied with your purchase. Please read our refund and cancellation policy carefully.
Refund Eligibility
Eligible for Refund
- Technical issues preventing download
- Duplicate purchases made in error
- Content significantly different from description
- Request made within 24 hours of purchase
- No access to purchased materials
Not Eligible for Refund
- Materials already downloaded
- Change of mind after purchase
- Request after 24-hour window
- Academic performance related issues
- Violation of terms and conditions
Refund Process
Submit Refund Request
Contact our support team within 24 hours of purchase with your order details and reason for refund.
Review Process
Our team will review your request within 2-3 business days and verify eligibility criteria.
Refund Processing
Approved refunds will be processed within 5-7 business days to your original payment method.
Cancellation Policy
Digital Products
Due to the instant delivery nature of digital products, cancellations are only possible before the download has been initiated or access has been granted.
Before Payment Completion
- You can cancel your order at any time during the payment process
- No charges will be applied for cancelled orders
- Simply close the payment window or browser tab
After Payment Completion
- Cancellation is subject to our refund policy
- Access to materials will be revoked upon cancellation
- Refund processing will follow standard timelines
Refund Timelines
| Payment Method | Processing Time | Bank Processing |
|---|---|---|
| Credit/Debit Card | 3-5 business days | 5-7 business days |
| Net Banking | 2-3 business days | 3-5 business days |
| UPI | 1-2 business days | 2-3 business days |
| Wallet | 1-2 business days | Instant to 1 business day |
Special Circumstances
Technical Issues
If you experience technical difficulties preventing access to purchased materials, we will work with you to resolve the issue or provide a full refund.
Goodwill Refunds
In exceptional cases, we may offer goodwill refunds at our discretion, even if the standard criteria are not met.
Fraudulent Transactions
Suspected fraudulent transactions will be investigated and may result in immediate cancellation without refund and account suspension.
How to Request a Refund
To request a refund, please provide the following information:
- Order ID or transaction reference number
- Email address used for the purchase
- Detailed reason for the refund request
- Any relevant screenshots or error messages
Contact Methods
Email: mayurpdf@gmail.com
Phone: +91 866 932 3663
WhatsApp: +91 866 932 3663
Important Notes
- All refund requests are subject to verification and approval
- Refund policies may vary for promotional or discounted items
- We reserve the right to modify this policy at any time
- Disputes can be escalated to consumer forums if not resolved satisfactorily