Support Center
Need help? We're here to assist you 24/7. Get in touch with our support team or find answers to common questions.
Get in Touch
Business Hours
Monday - Friday: 9:00 AM - 8:00 PM
Saturday: 10:00 AM - 6:00 PM
Sunday: 11:00 AM - 5:00 PM
Emergency support available 24/7
Support Resources
Choose an action below to get help quickly or search the FAQs.
Frequently Asked Questions
How do I download purchased materials?
After successful payment, you will receive a download link via email. You can also access your purchased materials from your account dashboard.
What payment methods do you accept?
We accept all major credit/debit cards, net banking, UPI, and digital wallets through our secure Razorpay payment gateway.
Can I get a refund if I'm not satisfied?
Yes, we offer refunds within 24 hours of purchase if you haven't downloaded the materials. Please check our refund policy for detailed terms.
How often do you update your study materials?
We regularly update our materials to reflect the latest syllabus changes and examination patterns. Major updates are done at the beginning of each academic year.
Do you offer materials for all engineering branches?
Currently, we cover Computer Science, Computer Engineering, FE 2024 Pattern, FE 2019 Pattern, IT Engineering, Artificial Intelligence and Data Science, Mechanical, Electrical Engineering, Civil, Chemical, and Electronics & Communication Engineering. We're expanding to include more branches soon.
Can I access materials on multiple devices?
Yes, you can access your purchased materials on up to 3 devices simultaneously with the same account.
Need Immediate Help?
For urgent technical issues or payment problems, our emergency support team is available 24/7.